[Resolved] Zync Z919 Tablet — Defective Pieces | |||
Hello Sir/Madam, I had purchased a new Zync tablet Z919 from Letsbuy.com in April in the name of Ankit Kasliwal. I received a defected piece. When I reach to letsbuy.com they suggested me to contact Zync support. I registered my complaint on Zync customer support desk. They picked my tablet from my home for repairing for 2 times and charged 300rs each time for delivery but still I am not able to start my tablet. ZYNC cheated me. I want my money back or new Zync tablet in working condition. All together I am really having a harrowing time with the attitude show by the Zync Employees and support care to my problems. Please make some necessary actions to finalize the issue. The last option that I see is to go to consumer court. This is not the matter of Rs6000. It is the matter of customer satisfaction, trust and reliability. Please do the needful. Thanks Arpit Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
6 Comments | |||
Comments
really Zync is not a good company, I think all Z919 having the same problem,
Zync people take back all the defect Z919 tablet from market otherwise you will loose your good reputatio
Zync people take back all the defect Z919 tablet from market otherwise you will loose your good reputatio
respected mam or sir
i had ordered my tablet z 909 from naptol which was defected piece i get returned to its centre in delhi in novenber for replacement and still not get it.i get orderd it by name vijay nihlani
vijay
i had ordered my tablet z 909 from naptol which was defected piece i get returned to its centre in delhi in novenber for replacement and still not get it.i get orderd it by name vijay nihlani
vijay
Hi Friends,
I dont think they even have Customer Care Executives sitting in any office if available in any place of India, , , I have been trying the Cust Care No
[protected] for the Last 3 days, and have tried for more than 7-8 times ... Everytime i have listened the IVR Tone asking to be on hold and then the Call automatically gets disconnected after 3-4 mins of Hold ...
Regards,
Chandrakant Shekhar
Kolkata
I dont think they even have Customer Care Executives sitting in any office if available in any place of India, , , I have been trying the Cust Care No
[protected] for the Last 3 days, and have tried for more than 7-8 times ... Everytime i have listened the IVR Tone asking to be on hold and then the Call automatically gets disconnected after 3-4 mins of Hold ...
Regards,
Chandrakant Shekhar
Kolkata
Hi Me too not recieving the the z909 plus tablet and now there are not even receiving my calls. I'm simply wasting money on calls waiting for then responses from the cc. Please anyone guide me to get my defected tablet in good condition.
I made a big mistake of buying Zync Z919 tablet through seventymm. Since day one it has some problem or other.
I have made at least 50 complaints for one tablet.
It takes at least 10 complaints for them to even listen.
Every time they take product for repair, it comes back in even worse condition.
Whenever they replace, they send another defective product.
All their tablets are defective.
Moreover, they will try to extort money from you, saying screen got broken in transit, which is their responsibility.
Upon complaining to seventymm, they will never help.
Never ever deal with any of these two companies. Better give your money to some charity
I have made at least 50 complaints for one tablet.
It takes at least 10 complaints for them to even listen.
Every time they take product for repair, it comes back in even worse condition.
Whenever they replace, they send another defective product.
All their tablets are defective.
Moreover, they will try to extort money from you, saying screen got broken in transit, which is their responsibility.
Upon complaining to seventymm, they will never help.
Never ever deal with any of these two companies. Better give your money to some charity
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This company is a very big fraud ..It gives defective pieces to all the people ..I am one of them who have got defective piece and I have seen so many people complaining about this company ...please write mail to pahredaar cnbc channel about this company .This program addresses such issues, and company responds to them as their image might get tarnished once their name is in media ...I would also suggest to all people who have received Zync tablet to come together and file a police complaint so that ceo of company should be punished .