Comps Trade Pvt Ltd — order not delivered and request for refund money

Address:Thiruvananthapuram, Kerala, 695016
Website:bangalore

I ordered xiaomi redmi 3s prime (32gb silver colour) on november 5 2017. Order id: [protected], when i order i received from my mail 'the comments for your order are:
Complete the order by sending 1 transaction of 3210 to our registered paytm number [protected]. The order will be shipped today at 7:30 pm via fedex tracking number[protected]', also i received from sms, the message is'send payment of inr 3, 210 to comps trade pvt ltd registered number [protected] to complete order # [protected]. Buyers protection for 30 days by paytm.' after your guy phone me to complete my payment, he is in bangalore. Now 4 days a go and i received nothing and no status update or information is there i phone him again and he is switchoff till now. Please help me and take action on this kind of your worker. Also please refund my money rs.3210 early.
Thank you
Name k zawnatha
Phone [protected]
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    Thiruvananthapuram
    Kerala
    India
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