Flipkart / 2TB Seagate Internal Hard Drive — delivery of defective product

Address:

Odisha

i have purchased a 2tb seagate internal hard drive from flipkart.com through online. but after reciept of the product and installing it to my system it did not function and was not detecting the hard drive in the bios which i reported to the customer care of flipkart. but without actually physically inspecting the hard drive they said they cant take it back and inspect and repair and send it. as before purchase i consulted the customer care regarding warranty cover they assured me it covers 2 years warranty after sales and they will take care if something goes wrong in future. after reporting through mail there is still no response till date. i purchased the product by paying rs. 6175 and they r not repairing it as they assure in the advertisement. my order id is OD[protected] dated 06 jan 2013 invoice number-MUM[protected]. please do the needfull

with regards
k.l.senapati
m-[protected]