Continental Club Holidays — ref.:- termination of membership and refund of membership fee.

Address:

Allahabad, Uttar Pradesh, 211004

Director continental club holiday
Mo. Imran alam & sumit kumar sinha

Ref.:- termination of membership and refund of membership fee.

Sri,
This is in regard to the availing of membership in continental club holiday bearing membership no. Cch[protected] on 05/07/2018 by which an amount of rs. 32, 500/- had been paid to you (Rs.10, 000/- by way of cash and rs.22, 500/- by electronic transaction).
Subsequently, after a laps of about 1½ month i had received the documents containing membership certificate and membership card as well as others documents from continental club holiday which were sent by you on 09.08.2018. The person (Mr. Mohak jain) who sold us the membership and made us promises has left the job. There is no other person to contact
On 15.07.2018 an attempt was made to booking a location for manali from 17/10/2018 to 24/10/2018 by an email. But unfortunately your office did not reply to my email booking. A reminder was sent through email but the unprofessional attitude was shown towards the service request made by me on which i had subsequently cancelled the booking. No heed was paid to my booking request neither any attempt was made towards the same by your good office.
Such an unprofessional attitude towards my request is highly professional and un called for as you were not able to provide the services as assured in the membership details.
I hereby advise you to reimburse my membership in continental club holiday with immediate effect and refund the entire amount of rs. 32, 500/- which has been paid to you (Rs.10, 000/- by way of cash and rs.22, 500/- by electronic transaction) along with damages of rs.10, 000/- forthwith.
In case you do not respond my request within 15 days then i will be constrained to initiate legal proceeding against you, the liability for which will be completely upon you for bearing the cost & consequences.