Continental Club Holidays — want to refund my 45000 amount

Address:	227, ring road mall,sector-3 rohini, New Delhi, Delhi, 110085
Website:	www.continentalclubholidays.com

Hi neha,

I talked to mr. Kamran shaikh and he told me that neha is looking all these activities, i drop a mail because when my wife called you so, many times and you didn't respond me.
Please note that, we have invited for free holiday coupon on the behalf of continental club holidays (Entry pass no. Was-hk02b9) from arun & aarohi contact no's : [protected] & [protected] on 17-march 2019 in the evening 6 o'clock at 2nd floor office no 227, ring road mall near deepali chowk, rohoini sec-3.in office i met with mr. Kamran shaikh, contact no: ([protected]) (And their colleagues) he project me some holidays packages. But i refused everything then after long time they project me 5 yrs plan of 45000 amount on emi and tells me that 1875 rs amount will deduct in 24 months emi and first emi will deduct after 45 days. They said they will refund my money if i don't like it initially, now they forcefully asked me to take the decision on the table and in the confusion i said yes reluctantly. After that they take my sbi credit card and swipe 45000 without inform me that they will deduct whole amounts once. After that take me and my spouse signatures on agreement application no hpaf no. Cca 1031.
Now i receive mail from my bank and they tell's me that your 45000 amount deduct completely. They asked me if you want to convert this amount in emi 22% roi charged by bank.
Considering all these misleading assurances by your staff i am feeling as if i had been cheated badly and now i want to withdraw my whole amount from your company. I am hereby surrendering my agreement documents and coupons. Kindly refund my whole amount i. E. 45000 rs to same method which you take i. E sbi credit card.
And kindly consider it is a serious complain and refund the whole amount without any further delay. If it is deficiency in services and actionable also under consumer laws.
Awaiting your reply.

Thanks & regards
Harish kaushik
Mb : [protected]