Coolpad India — Worst Customer Service

sivaseshu

from Eluru, Andhra Pradesh

Address:	520010
Website:	www.coolpadindia.com

Hi Sir,

My name is Siva Seshu. I am using COOLPAD NOTE 3. Recently my phone got battery discharge problem. I gave my in Vijayawada service center (on[protected]Andhra Pradesh). They told me its a SUBBOARD problem and it is water damaged so, no warranty. So I told them to order the SUBBORAD in out of warranty and I will pay for it. Already 47 days over and they are telling still it will take more than two week get the spares.

MY job sheet no = JS[protected] (name : narendra )
IMEI = [protected]

I have been sent a mail to [protected]@coolpadindia.com (Sat, Sep 17, 2016 at 7:39 PM from [protected]@gmail.com ) but still now no replay from that mail.

I have sent one more mail to [protected]@coolpadindia.com on Tue, Sep 27, 2016 at 4:06 PM and subject as "Delay in service and also response also:.

I have tried to sent one more mail to their company but that was failed

Delivery to the following recipient failed permanently:

[protected]@yulongindia.com

Please help me and guide me lodge a complaint against coolpad.

Thnaks in advacne..

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Comments

gaurav1430

from Delhi, Delhi

I have buy mobile at amazon site before 6 month
yesterday I have used my mobile . caught fire in mobile
and blast after few second

as discussed with coolpad customer care regarding this he told me we have not help you in this case

kindly help
what to do in this case

Happy Sohail

from Gidam, Chhattisgarh

I brought this phone from Amazon and they will give me damaged product after i complaint it to Amazon they refuse my return request...
Ihave seen many laging problem in this set heating issue... please help me on this topic...

rajeev@121

from Delhi, Delhi

I have summated mobile to touch service center but not received till now nothing update of return date,

contact number are provide in-correct also we have mail to [protected]@ then asked to customer care this email id blocked.
so my question is who is response for correct information an

ehssujitsingh

from Bengaluru, Karnataka

Coolpad company is very fraud, i do not like coolpad mobile phone, because i was purchased coolpad note 5 model before 03 month ago but now lot issue in this phone like a charging, heating and network problems.

Regards,

Sujit Kumar Singh