[Resolved]  Coolwinks — about deduction for cancellation charges rs.150 on my account.

Address:	Coolwinks Technologies Private Limited, Plot A-8, Infocity 1, Sector 34, Gurugram, Haryana 122001 India, Jalna, Maharashtra, 431203
Website:	coolwinks.com

Yesterdays I was purchased 2 sunglasses for Elite Brand by Online Coolwinks.com shopping site through & paid Rs.1510 Phonepe wallet through this payment but coolwinks offer bought above 1500 after INR.1500 cashback so I placed my prepaid order then I called Coolwinks customer care I asked executive Can I eligible for this Cashback offer then he told me sorry you are not eligible for this offer so I have no any idea for coolwinks cancellation policy so I was cancelled for this order but my Rs.150 debited so todays I am call coolwinks customer care then I request for this agent please refund my remaining amount Rs.150 because I have no any popup or no any notificatin seen me so help me & refund my Rs.150 cancellation charges but he did not help me so I want to filling my online complaint against coolwinks.com
my order details are below please check it noe.

ORDER ID: CW[protected]
ELITE Sunglasses

Rs. 1510 total paid amount but my refund Rs.1360 so help me & refund my full amount because coolwinks are cheater and your agent are not provided any cancellation charges information & customer want to cancel order he can told me your order cancellation time show popup massage cancellation charges total amount 10% cancellation charges but Really I have no any idea for coolwinks.com cancellation policy so help me & refund my remaining amount Rs. 150.
I attached total deduction & refund money snapshot with this complaint so help me.

my contact no. [protected]
Sachin Magar