Corporation Bank — amazon refund not received.

Address:

560079

I was supposed to get a refund from Amazon around 6 months ago (. But i did not get the refund, so i contacted the amazon customer care, they told me that from there side the refund was successfully initiated.I told them that the amount was not reflected in my account.He also told me that he has a REFERENCE ID and TRANSACTION ID and forwarded me the same.He also informed to check with my bank once and file a Charge dispute form. I went to CORPORATION BANK (KAMAKSHIPALYA BRANCH, BANGALORE) and explained the issue. I asked for a Charge dispute form, they told that they don't have any Charge dispute form.

Date of transaction : 13 September 2019.

Reference number:[protected].