Corporation Bank — Education loan interest charged and no option of emi

Address:Ramanagara, Karnataka, 571501

Dear Sir/Madam,

With ref to my below Corporate Bank Account details:
Account Number : CVDYU/01/090008
Bank Branch : Channapatna
IFSC Code : CORP0001082
Account Holder : Ms Amulya.A.S, d/o Shivananjegowda.A.N
Account Open Dt : 23/09/2009

I would like to bring this information to your notice. I had taken an education loan from Corporation Bank, Channapatna Branch in the year 2009 to pursue my engineering course and I was granted a total loan of
amount INR 98, 000/= approx and since I had no job till late last year I was unable to repay the loan amount.

Today, 28th March 2016 I have made a payment of INR 34, 625/= towards outstanding interest amount accumulated so far. Now I would like to convert remaining principal loan amount into EMI (monthly installments)
and approached the bank for their advice, but the bank manager is not helping us in any way instead she is forcing us to repay the whole amount which includes NPA Interest of INR 43, 590 which was never communicated
to us before and we are not aware of this NPA Interest till this date 28th March 2016. We really wonder why the manager said, this NPA amount is some commission which is 20% of the loan amount to a broker who recovers loan.

Could you please take up this issue and help me repay my loan amount in monthly installments.

If wrongly addressed, please advice me the right channel where I can submit my grievance.

Awaiting your quickest possible response.

Best Regards
Amulya
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Debited money from the account without the account holder knowledge.

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