Corporation Bank — In what basis amount is transferred in my cooperative bank account if it is dormant status

Could you please answer my query
1- why this 900 rs went to this account number of cooperation bank which i havenot used for last 7 year and that is dormant already

2-why you have deducted amount without any intimation via mail and sms

3-do3s it mean that you continuosly deducting money without providing any information to customer without any intimation and till how many days and on what basis you deducted amount just because i opened account but what if someone opened and forget to closed and some mishappening happened and you continuosly deducted amount and asking money to those who dont know even what is going on because the person who opened even dont what is happening with him

4-when you will return my money 900 rs and where because the person who called me up i am not getting any exact answer of my questions

5-when and what date you resolved my query i need my money back i dont have waste of money to spent like this and please closed my account asap

Answer my query if not tell me you dont have answer and you cheat people like this only this is just like scam to me which you doing with the customer its not matter of trust its mattter of trust and service