Corporation Bank — lady branch head behavior - new sb a/c opening on 23/12/2019

Address:

1312, nawada, new delhi, 10059

This is to inform you that please read the incident of 23/12/2019 at 1312 nawada, new delhi - corporation bank lady branch head behavior -

I and my wife went to open a sb a/c in corporation bank - nawada branch of new delhi which is 1 km from my home for convenient purpose.

1- as per rbi/bank guidelines we produce - adhar card, pan card, voter id card, electricity bill, passport photo and marriage certificate, these all docs are the proves that we are the resident of local area and spouse. After verifying all docs the lady branch head was asking us to prove in aadhar as w/o should be updated then only your a/c will be opened and started to push it in to religious angle which is incorrect as per the constitution of india, for our marriage we have already given our marriage certificate to prove relationship, is this doc is not enough to understand relationship?
2- she made us very uncomfort in the whole branch why? Who gives her right to do so? Her word was"marriage certificate to 2016 ka hai ise kaise manu - ye purana hai", aap aadhar ka proof do "what kind of question is this?
3 - is she promoted/appointed without any behavioral training, soft skill training? This shows what kind of mentality she is having.
4- who gave her permission to ask on my religion and personal stuff?
My question to corp is
How can you appoint such a uneducated and literate but illiterate person in branch head position?
Why she was interested in my personal religion aspect?
Why she made us uncomfort in front of whole branch?
Does all above docs are not enough to prove status and relationship?
Waiting for your reply.