| Address: | Cottonking, Kharghar Navi Mumbai-Sector 11, Pin-410210 |
Hi,
My 10th wedding anniversary was yesterday, November 28, and my wife bought a T-shirt and jeans from your brand shop, Cottonking, in Kharghar, Navi Mumbai, Sector 11, Pin 410210.
Later, I returned to your store to exchange my jeans for a better pair, but because I had already purchased the best pair, we settled down and left the jeans for length adjustment.
The measurement taken was 39 inches from the outer stiches (waist to toe), as noted on the Jean price tag.(Photo attached)
Today, I visited to collect the jeans, but found that alternation had been done with a length of 37.5 inches, which is of no use to me.
I asked the shopkeeper what to do next, which is reciprocated very badly.
1) He insisted take its hardly have 1 inches short and take it and leave.
2) Later, he said that he would check with the tailor and do stitching below and increase the length, which I denied.
I asked him for a replacement, which he rejected and gave me much ill treatment. The shopkeeper's phone number is [protected]/Magesh Chauhan.
Request that you speak with the store manager to arrange for a refund or a replacement.
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