Council For The Indian School Certificate Examinations [Cisce] — Did not received my marksheet

I gave my 12th isc board examination in 2023 and I got 66 percentage but I was not satisfied with my marks so I have filled for improvement examination in chemistry subject and the result had already been announced in the month of august but still I did not get my marksheet.
so, kindly look into that and send my marksheet as soon as possible because I need that due to some urgent reasons.
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    Council For The Indian School Certificate Examinations [CISCE] Phone
    +91 11 3082 0094
    +91 11 2641 1706
    +91 11 3082 0091
    Council For The Indian School Certificate Examinations [CISCE] Address
    Pragati House, 3rd Floor, 47-48, Nehru Place, New Delhi, Delhi, India - 110019
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