Country Holidays Inn & Suites Complaints & Reviews

I was promised from CHIS to refund 15, 000 of interest part against the 5 yr plan purchased from them but now after 5 months they are not returning it and everything is recorded over the mail from CHIS.
No one from the senior members of the team look into to resolve the customer grievances.
I will not recommend anyone to avail the services of this company as I feels like cheated....

Took a 5yr domestic/international plan from CHIS in 2019 with Member ship ID CHSIDLSA776987. Since starting faced issues with booking and I was taken 4 days Reservation during 2nd Wave of covid in Dec 21 . So he provide me the booking because nobody wants to travel these days But once i requested reservation in dec2022 from week1 to till week 3 any dates for 5 days reservation then he offered me 2 year extension plan and there represtative...

Took a 5yr domestic/international plan from CHIS in 2019 with Member ship ID CHSIDLSA776987. Since starting faced issues with booking and I was taken 4 days Reservation during 2nd Wave of covid in Dec 21 . So he provide me the booking because nobody wants to travel these days But once i requested reservation in dec2022 from week1 to till week 3 any dates for 5 days reservation then he offered me 2 year extension plan and there represtative...

My membership id is CHISAKP780520 and my issue is this that I am getting regular fake promises from the customer care of country holiday inn.They are not providing any booking any reservation to given place and destination. I am just asking from last August 2022 but still they are just denying each and every request. At last I decided to withdraw my membership with country inn and need all my money back with compensation....

Last year i requested Mayfair(Goa) resort which was mentioned on your website and also shown to me during buying this membership.
I got the same response as you have mentioned below( the property is not active). I was embarrassed to take my family to an under average and unhygienic hotel.(booked by CHIS)

This year also i got the same response from your team when i asked to book KK Royal, Jaipur.
I would have to...

I book a holiday packages from country Holiday inn in September and pay them 96000 for vacation in Bali for 6 nights .
I pay money and book the package in September for 14 nov to 21 nov, but this company haven't share the vouchers till the last date and at end moment they cancelled my bookings saying technical reasons .now they are keep postponed they bookings everytime and not answering my calls and mails . Amit Verma is the stakeholder...

Resp. This is for kind notice in september 2021 your compamy representative MR SANJAY RAY and JAVED KHAN sold membership of 1.55 lac by giving false information so we deposite 1 lac to them after detecting the false information about polich we have stopped rest amount of rs 55k. After that they are not picking our call not responding messages another MRD MR. SALIM JAFAR giving false information after acceptance call your money will refund...

This is the 100th time that I am trying to plan a holiday but again receiving a negative reply from CHIS. I have not been able to use a single night and all of my money has been wasted because of your false promises. While taking the membership, I was told that I will be able to roam all over India. Now everytime I ask for a holiday- it is either Shimla or jim corbett everytime.

I demand complete refund, else I will go to the...

They called us saying that we won vouchers and when we went to collect them they show us a holiday package they transfer money before we sign the agreement but we didn't agreed to some terms of the agreement and decide to not sign the agreement, so they said the money we gave which is 1 lakh 50 thousand will be refunded in three days but it's been 4 months and we still didn't get any refund.
People involved are
Vishu
Shikhabr...

Please be aware of this company, and be cautious while making any kind of payments to them. Your hotel/flight booking can get cancelled at any time after your payment is done even when you reach the destination it can be possible that you are without shelter in another country. This not customer oriented company at all, and not candidate for long term association.

They have to refund us Rs 31, 000 twenty days back as per their...

Will show thousand good things during sales, but will take sign on contract and they start misusing it. They will give you more than 40 nights, but if you can use even 15 nights will be appreciated. They have staff who dont know how to talk. Seems like hector are sitting there...

Its difficult to take booking CHIS. They have many excused

1. Location is inactive every time
2. Will talk on call and will request that this time we cant do, but will do next time. and next time again same excuse
3. target location has peak time so cant give booking
4. maximum numbers are not reachable and reservation team is never reachable
5. if any old associate did any commitment, management...

This company is fraud and expert in cheating customers. They have taken money on 10 September and don't have intention to give us flight tickets till now. Don't do this mistake of taking their membership you will regret and suffer a lot. Please play safe and don't ever enroll with this company....

I paid full amount for Delhi-Maldives return flight tickets more than 1 month back.

Country Holidays Inn & Suites issued Delhi-Maldives tickets after much delays.

However, the ordeal did NOT end here. I haven't received Maldives to Delhi tickets till date (1-month already has passed since full payment was made). My travel date is fast approaching. Company Employees Mr Amit Verma, Ms Kiran Deep are fooling its...

Hotels listed and showed to us at the time of selling us the membership were never available when we tried booking. Even with 15 days advance domestic booking request, none of the hotels are unavailable at locations you need, at dates you need.

The salesmen made false product pitch....

It's been almost 5 years, U am associated with them..
After few months of booking, they never provide room . For almost 3 years they were celebrating covid so no properties were open for them except 2-3 which are their own..though their tied up properties were accepting booking, but these guys never booked them.

When booked 2 months before, they says they accept request only before a month, and when book same before...

These fraudsters have given written promise for my refund but now they are not keeping that up.I have escalated this to highest officials o[censored]p and legal proceedings have started against all these people involved.If anyone else wants their complaint also to be forwarded to officials they can reach out to me...

My money - their dates and location

Have taken membership from this company in 2019 all my freebies they have cancelled during to covid period due to 1 yr validity .

This time i had placed booking request in Aug, since 20days iam calling n mailing on daily basis for updates.

Till date no response from their side .

No care call on mailers

. Everytime I want booking...

We have taken membership by paying Rs 17525 in 2019, after that there was Corona, Now about 15 days back in September 2022, got call from NEHA YADHAV from this company to pay AMC for three years and offering us various offers, she called continually for 4 or 5 days for AMC, when i have deposited Rs37760 four years amc she started ignored my calls and never picked or reverted back, NEHA YADHAV just traped me by giving offers, this company...

They offered me complimentary nights in Goa while booking and after payment of my membership plan when I tried to book my complimentary nights they didn't confirmed any kind of hotel booking and they said right now all hotels are booked and instead forced me to extend my complimentary nights vouchers till November 2022, I have written email confirmation from their side. In September when I tried to book again my complimentary goa nights,...