[Resolved] Country Holidays Inn & Suites — Booking issues & false promises

Varsha D Sharma

from Ajmer, Rajasthan

Apr 27, 2023

Address:

India

I took 5 year membership from CHIS but I couldn’t use it due to pandemic but now when I tried for bookings they always denied it by giving some silly reasons or computerised mail, when I want to contact with them either they didn’t pick up the phone or cut it off, their behaviour is very unprofessional, invested in this company totally waste of time and money they did so many false promises at the time of booking but in reality there is nothing like that, I want my money back.

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May 5, 2023

Complaint marked as Resolved

My issue is not yet resolved company promised me that first I marked their complaint as resolved then they booked my vacation I did the same but after that they give me totally wrong information and told me lie each n every time when I asked about my booking confirmation voucher and one day before my trip they said that this is all your fault booking is not done because of availability of rooms and when I cross check same with hotel they denied about anything about this matter even they didn't received any mail from hotel's side regarding booking.

Country Holidays Inn & Suites customer support has been notified about the posted complaint.