Country Vacations — fake and fraudulent promises

Address:	600041
Website:	www.countryvacationsindia.com

I'm arun kumar from chennai. I joined country vacations whose office operate from omr road (Near kandanchavidi) on 10th nov 2017 and haven't not received my membership card till 4th dec 2017.

I was briefed about the package by mr. Vijay and was given special offer through lottery where i needed to pay 65, 000 inr for 9 domestic + international trips. But there now there is no clear communication from the customer care office in chennai. We were promised for accommodation in the country club for a dubai trip that we had planned in january for 6 adults and 1 child through voucher basis. But now there seems to be a disconnect.
We are told by mr. Damodaran (Customer care) that we are not eligible for international package which is not what was promised to us.
We specifically explained mr. Vijay and mr. Rafiq, that we are interested only in international packages and they replied that this is the best they are doing for us.
We were urged to join the same day (Nov 10th) by mr. Vijay and his manager mr. Rafiq saying that we are the lucky 118th person to get this offer which will not be available the next day.
Now i'm asked to wait to get approval from head office. The whole purpose for joining this scheme was for the dubai trip and would be defeated if not done.
We were asked to come on 4th dec to confirm whether what was promised can be processed but was confirmed that it is not possible. We asked to cancel the membership and refund the money for which we were told to wait for 120 days. Looking at the reviews, we are sure not to go with the words of country vacations. We have raised a dispute with the bank. I have the proofs with me and will provide on request basis.