Country Vacations — False commitments and Representatives not coopertating

Address:Ahmedabad

My name is Mukesh Thakkar and contact number is [protected].

I have paid the sum of 70000 for membership and 40000 for AMC for 5 years. I was told that we do not need to pay anything whenever we need to use the vacations deposited for 5 years. Now when I am trying to book the property for vacation, there is a demand of more 1500 per night. In addition, the resort hotels are not as promised. We were promised premium properties and 5-7 star hotels. This is sheer cheating, malpractice to fool the customer. We were also awarded Country club membership and told that they will invite to celebrate birthdays on their properties, but not even getting an SMS.
I am trying to contact their representative but they are giving irresponsible answers and then stop picking up the calls.
Was this information helpful?
No (0)
Yes (0)
Country Vacations customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Country Vacations
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    609
    Pending
    0
    Resolved
    288
    Country Vacations Phone
    +91 40 4406 7877
    +91 40 4007 7883
    +91 40 4461 0100
    Country Vacations Address
    Country Club Kool, #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Country Vacations contact information