Credila Financial Services — documents not returned

I had applied for student loan.

My loan is not sanctioned . I have requested for send me my documents back and yet I didn’t get my documents back from HDFC credila. Their executive Shravan from Mumbai office says that it’s your need so come in office and collect . Lol .
When u need customers documents u come to their door on the same day when we apply and u can’t send documents within a month. Please train ur executives how to talk with customers. Poor company
Was this information helpful?
No (0)
Yes (0)
Credila Financial Services customer support has been notified about the posted complaint.
Jun 05, 2018
Updated by Bhavikp20
Now I need my documents as soon as possible . It’s been a month now I have requested to them . Screenshot is attached to check when I requested for my documents.

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Credila Financial Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    104
    Pending
    0
    Resolved
    33
    Credila Financial Services Phone
    +91 22 2471 2448 [Queries & Grievances]
    Credila Financial Services Address
    B 301, Citi Point, Andheri-Kurla Road, Andheri (East), Mumbai, Maharashtra, India - 400059
    View all Credila Financial Services contact information