Credila Financial Services — No response from Sales Manager on Customers. Queries

I have taken education loan from hdfc credila for higher studies of my son. Now on completion of moratorium period I have to start repayment of loan. Company has deputed Mr. Vipul Kenni as sales manager for my loan account.

Despite several calls and emails to this sales manager, on guidance and instructions on repayment, there is no response from the deputed company representative.

This type of irresponsible employees should not be retained on such important positions for customer's.

I need someone from the company to call me on my number ie [protected].

Kindly resolve my problem.

Regards
Binod Bisht
[protected]@gmail.com