[Resolved]  Credit Information Bureau India [CIBIL] — magically my rating drops from 820 to 586

Hi,

My cibil rating magically dropped from 820 in dec 2018 to 586 in july and this has been constant drop.

The payments are absolutely on time with most payments showing zero as the due.

Have made nearly 50 escalations 1st, 2nd, 3rd level i get a standard reply that they are working on it but no resolution.

Also i see ficitious enquiry for personal loan and when i rasie a dispute they just say contact the lending company.

Cibil is taking people for ransom and no way to resolve it.

Please look into the same. I heard we can write to rbi ombudsman but not able to find the right contact details against cibil.

Can i file an fir against cibil for mental harassment.
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Aug 29, 2019
Complaint marked as Resolved 
Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2019
Credit Information Bureau India [CIBIL] Customer Care's response
Hi,

We request you to visit our contact us page for queries: https://www.cibil.com/contact-us or call on our call centre[protected]Mon-Fri 10am to 6pm).

Regards,
TransUnion CIBIL
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