[Resolved]  Credit Information Bureau India [CIBIL] — rbl bank credit card-membership fee

Address:New Delhi, New Delhi, Delhi, 110045

Dear sir,
My rbl credit card no is [protected]. I have received my statement and 2000/- member ship fee charged in this card and same fee charge in 2018 also. It means 4000/- fee charged by bank for membership.
I have my card with me, it was not lost anywhere and i never send any lost card complaint but my card blocked by bank in 2017.
Now my question is that when i can’t use this credit card than why bank charging member ship fee.
Bank refuse to way off member ship fee so. Now i will lodge the complaint in online consumer court.
If i stop payment of my card than it will effect on my cibil score.
Please reply what can i do.
Rajender sharma
[protected]
[protected]@rediffmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 25, 2019
Complaint marked as Resolved 
Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2019
Credit Information Bureau India [CIBIL] Customer Care's response
Hi,

We request you to visit our contact us page for queries: https://www.cibil.com/contact-us or call on our call centre[protected]Mon-Fri 10am to 6pm).

Regards,
TransUnion CIBIL
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Credit Information Bureau India [CIBIL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    1314
    Pending
    0
    Resolved
    686
    Credit Information Bureau India [CIBIL] Phone
    +91 22 6140 4300 [Helpline]
    +91 22 6638 4600 [Corp Office]
    Credit Information Bureau India [CIBIL] Address
    Hoechst House, 6th Floor, 193 Backbay Reclamation, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Credit Information Bureau India [CIBIL] contact information