[Resolved] CreditMantri — Regarding Fraudulent Transaction

Mohammaf Asif

Mar 14, 2024

Address:

Gaya Bihar 823001

Dear Sir,
This letter is in regard to the message I received on Call Yestaerday on Dated 13.03.2024 and a payment for Subscription Charges Rs. 1870 /- for Build a Credit Health Report but no Change my report till now.

SO, Please let me know further steps to protect my account in the future.
Also, let me know if there is a possibility to recover my hard-earned savings.

Thanks & Regard
Mohammad Asif

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Apr 20, 2024

Complaint marked as Resolved

CreditMantri customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2024

CreditMantri Customer Care's response Dear Mr.Asif,

We spoke to you today regarding your subscription and have explained in detail sharing guidelines for CreditScore improvement. We hope to have addressed all your queries during the call.

If you have any further questions or require additional assistance, please do not hesitate to reach out to us. We are available between 10 to 6 on weekdays and we will be more than happy to assist you.

We value your relationship and your satisfaction is essential to us.

Kind Regards,
Team CreditMantri

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CreditMantri Customer Care

from Chennai, Tamil Nadu

Mar 15, 2024

Verified Support

Dear Mr.Asif,

We spoke to you today regarding your subscription and have explained in detail sharing guidelines for CreditScore improvement. We hope to have addressed all your queries during the call. If you have any further questions or require additional assistance, please do not hesitate to reach out to us. We are available between 10 to 6 on weekdays and we will be more than happy to assist you. We value your relationship and your satisfaction is essential to us. Kind Regards, Team CreditMantri