Crizal — Bad quality of Crizal lens supplied with scratch on new lens

@essilorindia we have purchased a crizol lens by placing a order on 14.5.22 through authorities shop namely Mamtora Brothers at Bowbazar, Kolkata, WB but new lens is having scratches which never prove your quality with high prices. We have requested your vendor namely Kalyani Surgical &Eye Clinic at Kalyani but they are telling for non cooperation from Mamtora Brothers. IMMEDIATELY CHANGE MY NEW LENS WITH FRESH AND SCRATCH FREE TO MAINTAIN YOUR REPUTATION IMMEDIATELY
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