Address: Saif Optical Exclusive 2/1-13A Bhuneshwar Nagar Varanasi.
Lens purchased from Saif Optical Varanasi getting scratched, while purchase seller told me that it is scratched proof and warranty for breaking of lens .But now seller told that its not cover warranty. Please do needful.
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved
Crizal customer support has been notified about the posted complaint.
This is further to your query.Please note that Crizal Lens are scratch resistant and not scratch proof thus we would request to kindly check with your optician on this issue.
In parallel please also mail us the authenticity card and invoice copy received while purchase to cross verify at our end. And also we would request you to kindly mail us your query's to below email id.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Thanks for reaching out to us.
This is further to your query.Please note that Crizal Lens are scratch resistant and not scratch proof thus we would request to kindly check with your optician on this issue.
In parallel please also mail us the authenticity card and invoice copy received while purchase to cross verify at our end. And also we would request you to kindly mail us your query's to below email id.
email id:[protected]@essilorindia.com
Warm Regards,
Team Essilor