Crizal — Wrong Fitting of Crizal Lens and proper vision

Address:Jaipur

Subject: Regarding wrong fitting of Crizal Verilux Lens with Blue UV

I (Sanjay Jain – Mob.[protected]) got a Prograssive Lens +2 (Near) and +0 (far) with Frame (spectacles) on dated 22.04.2022 from JAIN OPTICS / Tonk Road, Gopalpura Jaipur, Rajasthan 302018 / Mob.: [protected] (enclosed)
But the vision was not clear and not found the proper vision. Feeling uneasy to use it.
Once again I contact with Retailer and he checked my eyes once again and decided to make the +1.75 (near) and 0 (far) for progressive.
After 20-25 days, i got modified spectacles From the retailer.

Issue
1 - After few days I noticed the right side Lens automatically came out from the frame and changed original shape.
2 - Vision is still not clear and i m not able to see clearly and it irritate me to wear these lenses.

Kindly resolve the both issue on urgently.

Regards,
(Sanjay Jain)
Mob.: [protected]
118, Kailashpuri, Tonk Road, Jaipur
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Complaint comments 

Comments

Dear Mr. Sanjay.

This is further to your query. We would request to kindly check with your optician on this issue. In parallel please also mail us the authenticity card and invoice copy received while purchase to cross verify at our end.

Our Email ID : essilor&essilorindia.com

Warm Regards,
Team Essilor

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