Crocs India — About the very poor material quality of crocs

Its only been 8 months and my crocs are broken. The rubber like material near the belt is broken and the belt is now hanging. What kind of rubbish material are you providing? After visiting your store the only option available of repair was to stick it in a non movable state, then what is my purpose of even purchasing it if I can't adjust it according to my convenience. I kindly request you to look into it and resolve or provide me with a new pair