Crocs India Complaints & Reviews

After placing my order and also completing the payment process I entered my card details but didn't receive the otp in my no and the status of payment says pending payment
"We would like to acknowledge that we have received your request and a ticket has been created.
A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours)."

It's been days since I...

I bought a pair of crocs clog two months back. But the strap on the left clog is twisted and it is extremely uncomfortable to wear. I need to get it repaired...

On 15 june I bought a pair of flatform sandals from the store, and the very next day the colour of the product got worn off. I contacted the store and they instead said that I got some paint on the sandals and thus it can not be replaced.
Their explanation was rubbish, as it does not look like paint at all, pls look at the atatched photo.
If anyone who can use common sense would know that, had it been paint it won't have been...

Ordered a pair of crocs from www.shopcrocs.in on June 8, 2022. It's been 3 weeks, have tried calling them multiple times on the customer care number mentioned on the website[protected], no one answers the call, and keeps hanging up....

It got broken within a year.,
Straps got removed from the sole also got broken into half from front side...

I had bought a pair of black ballerina a while back from crocks, I use them for my office and otherwise. the other day one out of the pair has shrunk a size or two smaller than the original one - which is quite shocking....

I bought crocs literide about 9 months ago, from the Crocs Outlet, MGF Mall, Jaipur
For the aforesaid footwear, I paid an exorbitant sum of around Rs 4, 500. Naturally, with the anticipation that it would last at least two years.
I am bitterly disappointed that it din't even last for a year. The upper half of the footwear is now fully broken and ripped.

I tried to contact the outlet and they said there is nothing...

Hello sir i have booked crocs from crocs india official..i didnt receive any confirmation mail or tracking mail so that i can confirm and track my order

And even the money has been deducted from my account...

Hi team i have taken crocs 8months back now the gum sole is damaged what to do now we are giving this much amount...if we take sandals in foot much they will give much life...

I got delivered crocs product on 10 june morning because of size difference iwant to return my product. But in my login there is no such option and I tried so many times to contact customer care no one is responding so please assist me...

I ordered crocs from Myntra...my strap is broken..I request you to help me...

I bought crocs Unisex Kids Bayaband Clog for my baby who is 1 and half years old from crocs retail outlet in Gandhi Nagar jammu but today I saw that the Clog is Broken from front after wearing it just for two weeks. The product was not durable at all. I spent 2200 rupees for a product which had life of 2 weeks. Kindly resolve this issue....

I have purchased crocs literide in January 2022 but in may 2022 the strap is broken . The price was Rs 4495 but the quality is very bad so I want refund/Replacement.

THANKS....

I have paid money in online not received my order...

I had ordered new pair of crocs on 27th May
And today upon receiving it, I have received wrong product
My money also have been debited, I want to return it and get this resolved as soon as possible, also the money has to be refunded...

I had ordered a pair of crocs on the 24th of May, today upon receiving it I see the wrong pair of crocs in the package after the payment Is done, I want this to be resolved asap, reverse delivery, take back the wrong order and refund my money...

Hi,

I bought a LiteRide Perforated Clogs with Slingbacks (similar to https://shopcrocs.in/literide-vivid-blue-almost-white-unisex-clog.html) from official crocs online store. After wearing it for 2-3 months I noticed that corns had appeared on bottom of my foot. These corns were causing extreme pain, and I had to stop using the product to prevent corns.

All in all, it was unpleasant experience for me to have...

One of my pair of crocs got a broken strap and dent on the down surface. I always use my crocs inside operation theatre only as I work as doctor. That damage witnessed was within period of warranty. Now it's been more than 15 days since I registered complaint online, but dint get any help. Now warranty period got over since 9 days.
Kindly respond asap as I can't wear my crocs to OT....

I ordered one flip flop from their official website and I wanted to exchange it for lesser size but they're not replying on emails/phone.
I have also seen many customers facing similar issues from crocs support.
Please help !...

My crocs is damaged i want replacement….plzz u have to do this 🙏🏼🙏🏼...