Crocs India — Sole is solen nd scratches nd thick lines

Address:Amco layout , sahakar nagar, bengaluru

My crocs got too many scratches on it nd sole is solen, it has got too many scratches nd thick lines on it, looks very creep nd uncomfort to use. Please consider my complaint seariously nd give me a solution. I want a exchange on it because i got issues within 1 week of purchase .please act on it imediately.
Thank u
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    Crocs India Phone
    +91 12 4465 2000
    +91 22 4017 4645
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    Shop No 1&2, Lumbini Amrutha Chambers, Nagarjuna Road, Rd No-3, Banjara Hills, Khairatabad, Andhra Pradesh, India - 500082
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