[Resolved]  Croma — Call not attended within warranty period

Address:Mumbai City, Maharashtra

I wish to complain about your led product Model-CREL7145 SR -CREL[protected]. I am complaining because since product recieved im trouble with disply issue. When I first learned of this problem, I contacted your customer care and registered complaint against the warranty about the same issue . Call no. MUM130914FS00104. but no one contacted yet. I believe that this response is unfair because my product was warrenty and company should attend this as per agreement. Now said product issue is out of control and nothing seems in LED screen and this is only becouse of your irresponsibility...! Im looking possitive reply on that within timeframe and If I do not hear from you within a day I will file complaints with the I may be contacted at the above address and phone number. Customer name - roshna narayan hande Mobile No - [protected]
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Aug 6, 2021
Complaint marked as Resolved 
Verified Support
Apr 28, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Complaint comments 

Comments

Dear Roshna patil,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,

Team
Croma

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