[Resolved]  Croma — Croma 1.5T 3-star Air conditioner

Address:Croma, A356 Ambattur, Chennai - 600053

We ordered a 1.5T 3star air conditioner (Croma brand) from Croma Ambattur branch in Chennai on 9 August. I received the air conditioner and was installed on 11th of August. But it stopped working after 2 mins due to a major manufacturing problem, so the technician applied for a replacement and we have been reaching out to the store for this problem, but it has been delayed a lot and now they want us to wait for 2 more days. I want an immediate solution from Croma and also compensate for the delay and in-comfort caused during this period. I am travelling daily to the store for the enquiry of this problem. It's been so stressful and our house has been a mess since the installation.
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Sep 21, 2022
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Aug 14, 2022
Updated by T Vasanth
The model was CROMA INV/AC 1.5T CRLA018IND25
Verified Support
Aug 16, 2022
Croma Customer Care's response
Hello, this is not the experience we would have liked you to have. Please get in touch with us at[protected] or write to us at [protected]@croma.com for further support.
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