Croma — Croma LED not working within 2 weeks

Address:

Pune, Maharashtra

Hi team,

Im disgusted and frustated with croma.Croma is the worst electronic store i have ever come across. Customer service is zero and croma products are useless and worthless which are just show models in the store.

It should not be purchased by anyone. Infact all the croma stores should shut down


I bought a croma led 39 inches from croma pimpri, pune on 30/03/31.I got a croma phone with it for free

First thing i got the delivery after 2 days. Delayed delivery

2nd thing: i didnt get the wall installtion box with it
And had to phsically go to the store to get it

3rd thing: the phone is acting funny within 1 week!!!. Keeps crashing every time i play some video or try to play some game

4th thing: the led is not working now. Within 2 weeks!!!

It keeps going blank and keeps emitting a weird noise.

When the tech came to my place, he told that led has to be repaired

Come on..2 weeks old led and it has to be repaired!!!

If i do not get a replacement for same i will sue the company. A new led which is hardly 3 weeks old cannot act funny

Its either a faulty piece or an old stock


The only silver lining in this mess was the manager sandeep, who seemed a bit helpful