Verified Support
Oct 27, 2018
Croma Customer Care's response Dear Customer(cpaul123456),
We apologize for the inconvenience. Kindly help us with your contact number, email ID and invoice number so that our team can assist at the earliest.
Croma, Making Every Day Brighter
Oct 27, 2018
Updated by cpaul123456 I have already informed.
Croma says my points expired.
But I want clarification.
How was it notified of points we're added.. I don't have email or sms notification.
Why points were added after 10 days of purchase.
Verified Support
Oct 27, 2018
Croma Customer Care's response Dear Customer(cpaul123456),
We regret the inconvenience caused to you. Kindly share your contact number, email ID and invoice number so that our team can assist at the earliest.
Croma, Making Every Day Brighter
Oct 27, 2018
Updated by cpaul123456 Charlie.[protected]@gmail.com
[protected]
Verified Support
Oct 30, 2018
Croma Customer Care's response Dear Customer(cpaul123456),
Thanks for sharing the requisite details with us. Kindly allow us some time to get back to you with an update.
Croma, Making Every Day Brighter
Verified Support
Nov 01, 2018
Croma Customer Care's response Dear Customer(cpaul123456),
We hope your issue has been resolved now. Please feel free to contact us in case you need any further assistance.
Croma, Making Every Day Brighter
Nov 01, 2018
Updated by cpaul123456 How isssue is been resolved.?
I'm not get contacted and below query s yet to be answered
1) where is the email or sms confirmation of my points added. why I din get it till date
2) how am I supposed to know I have points without sms or email notification.
3) why croma s running away from the matter?
Verified Support
Nov 03, 2018
Croma Customer Care's response Dear Customer(cpaul123456),
We do not intend to disappoint our customers. Request you to allow us some time as we have forwarded your remarks to the team. Please be assured that we will contact you soon.
Croma, Making Every Day Brighter
Verified Support
Nov 05, 2018
Croma Customer Care's response Dear Customer(cpaul123456),
Our team got in touch with you and shared all the relevant information regarding your concern.
Croma, Making Every Day Brighter
Nov 05, 2018
Updated by cpaul123456 I will wait for the call
Nov 20, 2018
Updated by cpaul123456 Any update. Its been weeks I am waiting
Nov 20, 2018
Updated by cpaul123456 Any update. Its been weeks I am waiting and I have not got any call from coma.
Please give me simple answer
1) I was told I will get email confirmation on points. Why I did not recieve
2) why chroma executive in moramangala lied
Verified Support
Nov 29, 2018
Croma Customer Care's response Dear Customer(cpaul123456),
We completely understand your concern and are sorry for your disappointment. Kindly give us an opportunity to make this right for you. Rest assured, we'll assist you in the best possible way in this regard.
Croma, Making Every Day Brighter
Verified Support
Nov 29, 2018
Croma Customer Care's response Dear Customer(cpaul123456),
All the relevant information has already been shared with you by the team at the time of purchase. Request your understanding for the same.
Croma, Making Every Day Brighter
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