[Resolved]  Croma — Defective Croma 1 Ton AC 2 Star Rating

Address:

Ghaziabad, Uttar Pradesh

I am frustrated customer of croma. I have 25 product of croma, acs washing machines, tvs, microwave, refrigerators etc. All other products are performing well. But problem starts when i have purchased 2 AC of 1 Ton 2 Star rating 1st is purchased on 22.03.2014 and 2nd one is on 14.06.2014. Since 1st day of purchasing i am complaining regarding performance of the product, and your engineer (Amit Goel) told that there is some problem in the unit. I have again complained and requested for replacement. But after a lapse of 20 days no body replaced my unit. I am submitting complaint record with date time and person whom i have contacted. 8.05.14 11.00 gitika - del280514fs00018 23.06.2014 09.30 govind 1del230614fs00008 03.07.2014 14.50 del030714fs00057 07.07.2014 09.40 shafi replacement 11.07.2014 10.44 amrita / sr. promila sr[protected] 12.07.2014 19.30 RAGINI / SR. AJAY 17.07.2014 10.09 shree sha / govind sr[protected] 18.07.2014 18.51 Anand / manikannan / 20.07.2014 08.53 Shafi 21.07.2014 19.57 arun kumar / sr[protected] I thing this is very shameful for A Tata Enterprise. No3 I have no other alternative to complaint to Consumer Court. I have full record of my complaints. I will also publishing this issue in news paper. Arun Dwivedi [protected]