Croma — delivery of croma DLED CREL7315

Address:New Delhi, Delhi

I have purchased a croma TV from the saket croma store my invoice no is SLF02A[protected] . The TV was to be delivered on sunday with the stand but there was no delivery made till we called up the call center of croma and the TV was delivered at 10 PM without the stand. The installation engineer came on Monday to install the TV but there was no stand sent and when we called the croma store they said there is no stand available. I had to cal the call center again for a resolution this is really absurd we had to cal the call center 4 times to get a simple TV delivery at a location which is 10 minutes away from Croma store. I would suggest no one to purchase any expensive goods from Croma Store awful experience.
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Croma customer support has been notified about the posted complaint.
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Dear Danny,

Trust your complaint with Croma has been resolved.

For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,

Team Croma
You guys did not meet the customer satisfaction I would never recommend to buy anything from your store
I agree with Danny

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