[Resolved] Croma — Faulty AC with repeated breakdown | |||
I have been facing problem is ac breakdown since summer start. I purchased a split ac from Croma Pacific mall Ghaziabad in march 2013. I bought with 2 year manufacturer and 2 year extended paid warranty. Since march 2015 till date I have raised 6 complaint for ac. Everytime they ask for 3 days to come and take 1 week minimum. Hence my 3 month of summer have been wasted in raising complaint and then waiting for resolution. For croma team, they can refer my complaint with request number SR[protected] in their records and can call or mail me. Guys I was a regular customer to your store but now I am done with you and I swear I will never buy anything from your store. Either you replace this faulty ac or I offer you to pick this AC for free which is still under warranty along with 1000 rupees as cash for removing garbage( your product) from my home. Was this information helpful? | |||
Aug 27, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 28, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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 2 Comments | |||
Comments
Dear BHASKAR,
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
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Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
Our Croma Care representative will get in touch with you shortly.
Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team
Croma