[Resolved]  Croma — Installation of Pedestal Fan

Address:Mumbai City, Maharashtra

Sir, I purchased a Panasonic air conditioner and a pedestal fan on 24.5.2015 from your Croma store at CBD Belapur . The products were delivered today (25.5.2015). However, no one is coming to install the pedestal fan despite my request in this regard. This reflects badly on the customer service and the after sale customer support. I request you to do the needful. Regards H M Dash [protected]
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May 29, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Complaint comments 

Comments

Dear Hara Dash,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

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