Croma — Installation of purchased product 11

Address:Mumbai

Unusual delay in coordinating with brand partner in getting air conditioner purchased from thier online store..
All they give us automated answers to mails. Even calling thier customer care is of no use as they just give false promises.
Till date noone has contacted me for scheduing the installation even after 6 days of purchasing the product.
Nikhil Shukla
Croma Invoice No: SLEC682572
Date Time:[protected]
Order Id:[protected]
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Croma customer support has been notified about the posted complaint.
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Comments

Hi Nikhil, we are extremely sorry that you had to face a delay in installation. We have highlighted this issue to the concerned team, and we will get back to you with an update soon. We appreciate your patience in the interim.
Hi Nikhil, we believe that the product has been installed and your issue is resolved. Please reach out to us for any further assistance.

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