[Resolved] Croma — issue with split ac purchased from croma - dwarka

nehasharmaca

from Gurgaon, Haryana

Address:

Plot No.7, 110077

I am very disppointed by the type of services provided by a brand like croma. I have purchased the split ac from croma - dwarka on 15th of may 2019 (Bill no. Sla[protected].ac was having the problem from the ist day itself.

Technician has also confirmed that the ac unit needs to be replace. Despite of several reminders and visit to croma store still the ac didnt got replaced even after 22 days.

Neha

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May 24, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2020

Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday

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Comments

SoSh

from Mumbai, Maharashtra

This premium quality Caravaan I purchased from the Croma store, Fort, Mumbai on December 29, 2018 has been giving problems since March 2019. I have been complaining for the last 2 months but to no avail. Kindly replace this faulty piece ASAP. TIA.

Croma Customer Care's response, Apr 27, 2020

Verified Support

Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.

Asish Srivastava

from Delhi, Delhi

Hi

I had purchased a safe stab stabiliser from tata croma on 7 April however it has stopped working and when I complained I got a very poor response and my stabiliser has not been relaced yt

Croma Customer Care's response, Apr 27, 2020

Verified Support