[Resolved] Croma — Lg dishwasher not delivered even after 14 days third rate service from croma | |
Hi I had ordered a lg dishwasher from bangalore rajajinagar store on 28th August and sales person said that it will be delivered in 2days max but that day as not still come for them it's been 14days still they give same reasons and keep seeking time for delivery. I spoke with the store manager chidanand about it and he gives some reason on LG area manager is not responding so it's delaying but it's not a my problem I paid full cash 42k for the product and they committed to deliver it in 2 days and now they are blaming on third person for the delay and the most irritating is even now they don't know when the stock is coming. This is the worst service from the croma when they can't deliver the product then why do they lie or give false promises to customer before making the payment. I want a answer from croma bcos that store manager is really a waste person for that position as he is not capable of managing the inventory.
This is my complaint details but still now I did not get any call on my complaint
SR[protected] SLF02A[protected] LG DishWasher D1451WF LG 28.08.2014 Store Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. | |
4 Comments | |
Comments
I got a call and again they took 4 days time ie by Saturday they will deliver and I said this is the final call either deliver the machine or cheque to my address by Saturday and the area manager agreed for that. So let me see what comes out.
Finally got delivered on 18th day one day before than promised.
Dear Vaibhav,
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
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Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We are in follow up with the concerned team. Kindly allow us some time to get back with the closure soon.
Our customer's satisfaction is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma