[Resolved]  Croma — no support received from croma service centre

Address:New Delhi, Delhi, 110076

We made a complain to croma customer care for repairing our front load 7 kg croma washing machine on 12 october (Complain no. Slf02a[protected]. We waited for almost 15 days and called several times in the call centre but every time we were told that someone will visit us in next 24 hours. But till now we have not received any support and no one has visited.

We were loyal customer to croma for last 5 years and purchases so may appliances, including croma washing machine. But with this kind of behaviour we will never purchase their product again and will escalate this to other social networking and consumer forum.

Highly disappointed.
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Nov 29, 2018
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2018
Croma Customer Care's response
Dear Prabin,

We are sorry for an unpleasant experience. We have highlighted your concern to the concerned department so that the necessary actions are taken. Request your patience in the interim.

Croma, Making Every Day Brighter
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