Croma — poor after sales service

neeludjpumba

Address:

Mumbai City, Maharashtra

I purchased a new phone sony experia E4 from belapur navi Mumbai store on 20 May and the salesperson haroon asked me to get another sim from your store as the phone had dual SIM option and referred me to Mr irfan. I provided him all the documents and he gave me SIM no. [protected] and I provided him 250 rupees also and till date SIM is not activated inspire of repeated reminders.

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Croma Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Neeludjpumba,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Croma Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Neeludjpumba,

We are waiting for details so that we can resolve the issue.

Croma Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Neeludjpumba,

Please send us your details on the email Id

[protected]@croma.com or call us [protected] so that we can resolve the issue.