[Resolved] Croma — problem o[censored]sing croma e-voucher during online purchase at croma site | |
Dear sir, I had redeemed my sbi credit card's reward point to croma e-voucher (Cv71hyrk44) of rs 5000 to buy some online product. The credit has massaged me the e-voucher no. However, in the payment portal of croma this voucher is not accepting and showing the error voucher not found. I tried to contact customer service, however, there phone is mostly non-operational or they are telling to go to the store. There is no store in our state and under this type of pandemic situation it very difficult to go to the store. Most surprising thing is for utilizing e-voucher i need to go physically, then what is use of e-voucher? Kindly take some necessary action. Best regards Santanu paria Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Oct 16, 2020 Croma Customer Care's response Hi, trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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