[Resolved] Croma Retail — morphy richards otg

Anupam Mazumdar

from Gurgaon, Haryana

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I purchased a morphy richards otg. The otg did not contain a user manual. It is pretty sure, croma retail delivered me a opened box or a demo piece of the product and not a fresh piece.
Not ready to entertain me anymore. Even morphy richards is not listening to me. While morphy richards has clearly asked me to contact retailer directly, retailer has denied action on this, stating missing user manual is not a big deal.

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Jan 12, 2019

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2018

Croma Customer Care's response Dear Anupam,

We are glad that your concern has been resolved. Please feel free to contact us for any further assistance.

Croma, Making Every Day Brighter

Verified Support

Apr 23, 2020

Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday