[Resolved] Croma — Samsung ref dc 212l rr22k272zs8nl | |||
Dear sir/madam, I, om prakash jain r/o e-5/69, sector -16, rohini, delhi -110089 have bought above mentioned fridge from del-rohini-a020, new delhi-110085 vide invoice no. Slf02a[protected] amounting rs. 17819.00, time stamp: 05/06/2016/ 07:55 pm created by md. Amir javed. From the very first day of purchase, performance of device is completely non satisfactory, cooling has no effect & also ice is not forming. Despite making several phone calls to the croma center, no response has been received from their side. I am an old aged man around 65 years, also a heart patient advised to do compete rest by doctors. But i am being provoked to loose my patience while talking to croma representative. I, therefore, request the concerned authorities to kindly refund my amount & get your fridge back from my home. I am not interested to deal with such type of big named companies who does not cares for their clients as well as common men. Kindly do the required on priority basis & do not push me towards harsh or hard steps because my age do not allow me for rough & impractical ethics. Looking forward an early & positive action. Yours sincerely Om prakash jain Mobile: [protected] Was this information helpful? | |||
May 26, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 23, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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