[Resolved]  Croma — Service request in warranty

Hi team,

I have brought a Eureka forbes vaccum cleaner from Croma. After three months I got a issue and called up Eureka forbes some one came and said motor is damaged and replaced the motor and gave me back. Now exactly after 6 months the same issue happened and wince brand warranty is over raised a request for extended warranty onsite warranty and they are mentioning that motor os not covered under warranty. Guys everyone please do not buy extended warranty from Croma it's purely a cheat. Even if motor is not covered under warranty for a vaccum cleaner then what is covered under warranty.

Dear Croma,

Team being such a valuable company please don't cheat loyal customers like us.

Hope some one from Croma/Eureka forbes /onsite team respond and provide a resolution for me.
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Nov 16, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2021
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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