[Resolved]  Croma — TV Related

Address:vandana college venkataraopet ,500015

Dear Croma team...

Am taking MY tv in croma Karkana showroom hyderabad on 26/05/22 ie.my daughter marriage purpose. But Tv panel prbm started on may 2023.just one year problem started.
my order Id is : SOA[protected] AND INNOVOICE NUMBER IS sla149rs5808136.
Immediately am informed to showroom customer and that technician person came to my home and identified the problem and taken digital signatures. Croma Technician person telling Tv panel not available i will inform and ordered the panel after i will solve the issue. after one month person came to my home and tv panel fixed. after one month one lady radhika Reddy called repeatedly and warned. Your tv warrenty not avilble am not aware because of am new person i dont have any idea to me and my technician. back to your immediately otherwise 27000 you will pay. Otherwise i wll compliant to PS. her telling very roodly.As a south head crome customer person using that type of volger language to customers.Every day her warn to calls and created disturbances. am working in office same words using that person. am belive in Croma showrrom because of am taking Tv fridge washing machine but this type of awereness i am not at all faceing. Radika reddy customer is very wrost person .her using cheap language to customers. Please solve the issue immidiatley.
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Dec 11, 2023
Complaint marked as Resolved 
Am Submitted my compliant in previous descrption box.
Croma customer support has been notified about the posted complaint.
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