[Resolved]  Croma — Under Warranty TAB - Asked to Pay for issue

Website:

www.cromaretail.com/

I unfortunately bought a TAB last year, which started showing up its true colors from 5-6 months onwards. I reached to nearest outlets customer service wing, engineer after take 10-12 days declared no issue with device but asked to press the power button little hard to switch it on ( as issue was with quick battery consumption and device not getting switched on post battery drain and recharging as well) The issue continued as we made sure the device is always charged to full as tab remains at home most of the times. After 2-3 months I pulled some time to visit the outlet again stating the issue is not resolved. To my surprise I was told after a week that engineer is claiming this as physical damage ( power button broke) which was actually pressed on his advice whenever the device is not getting switched on. Now I am asked to pay 4, 500/- to make it work...cost of new is 8, 000/-. I feel like fool to take risk of buying a product on name of TATA. Trust Broken ! Please help and resolve or advice with whom to take it up.