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Croma

[Resolved]  Croma — Washing machine part not replaced

Address:Chennai, Tamil Nadu, 600040
Website:www.cromaretail.com

I am vikash sharma. I purchased croma washing machine around 1 year back. There is some problem occur with its spin tub. I register my complaint on 20.10.2015 one service engineer Mr. MANIKANDAN([protected])visit on 22.10.2015. He told me one part need to be change which is to be come from head office in this process it will take 7 days .After that i called many times croma service center my problem still not been resolved as on date i.e 04.11.2015. Neither service engineer nor service center properly responding my calls.I want to resolve this issue as early as possible.
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Jun 2, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2020
Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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Comments

Dear Vikas,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma
Reply
Dear Vikas,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma
Reply
Dear Vikas,

Thank you for your feedback.

At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.

If you wish to get in touch with us for any purpose, please feel free to call us on[protected] or just SMS to 56677 and we will call you back.

Thank you,
Team Croma
Reply

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