In this connection I would like to inform you that I have purchased Crossbeat earpods through your mobile APPS. It was found that the product is a defective piece. As provided by you, I also sent an email to crossbeats and as directed by them I have returned my product to them with all necessary enclosures on 30th July as desired by them. I also received the confirmation mail from crossbeats stating that they have received the product back. Still after a lapse of 15 days my issue is not resolved. Neither you are responding nor the crossbeats are responding to my issue.
Is it not your responsibility to help me in this regard as you are supporting this type o[censored]seless apps in your CRED website. As I have purchased the product from your website and the money was paid to you, why are you not responding to me in this regard.
you are requested to contact me on the mobile number given below immediately and settle my matter as soon as possible. You are also requested to provide your office contact number as well as Crossbeats office number to me. Was this information helpful? | 
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