Crossbeats — I bought a Crossbeat Ignite S4 watch,which is defective and the team isnt replying

I bought a Crossbeat Ignite S4 watch from their website. However, I received a defective products from them. I've sent evidence and attempted to contact them, but I've been ignored time and time again.
I don't have just one problem, but a long number of them.
1. The steps are incorrectly counted; the device counts 1 step as 2 and occasionally does not tally the steps at all. I also shared the photo of the steps from the app 2. Although the screen time is set to 15 seconds, it is switched after only 10 seconds.
3. The battery is very low, even though it was charged in the morning.
4. I don't get phone notifications, and my Bluetooth keeps going off on its own.
Was this information helpful?
No (1)
Yes (4)
Complaint comments 

Comments

Just put a detailed review on amazon with one star to get a fast solution. They will call back to remove the same
Hey, I have same issues with my purchase form Crossbeats i.e. Ignite 4. Not only steps and all, my watch shows same range of readings every time for all objects even a potato, or a plastic bottle.

I approached Consumer forum as well, but they could not help either. Did you try anything else. Did you approach Consumer Court? I had some queries regarding same. I desparately want to bring those arrogant bloke down.
Hi,
to all, here i have also suffered with the cross beats Ignite S4 smart watch not once but i got received three times defective product. i have sent the defective product to Bangalore via courier services thrice which cost around 300/- rs each time for sending to there workshop and again for receiving the product they charged 100/- from me total i have paid 1000/- rs for only delivery. i think we can buy another smart watch with the money of delivery charges. i have tried for consumer complaint but i think no issue resolves. any how i have decided not to buy cross beats brand products and also suggested to all my friends and relatives not to buy this type of worthless gadgets.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint